Returns & Exchanges

At Kattnakken, we want you to be completely satisfied with your purchase; if an item doesn't fit or meet your expectations, you can return it within 14 days of receipt. Please ensure all items are in their original condition with tags attached to qualify for a full refund.

Return Process

  • 1.
    Register Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack the Items

    Place the items in their original packaging or a secure mailing bag, ensuring all original labels and tags are still attached.

  • 3.
    Label and Ship

    Download and print the prepaid shipping label provided in the portal, attach it to your parcel, and drop it off at your nearest service point.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 7-10 business days.